Leading In Crises: Strategy, Outreach and Caring with Mark Foreman

Full recording of Mark Foreman’s talk on Leading in Crises: Strategy, Outreach and Caring.

The outline for Mark’s talk can be found below the video.

Today Briefly Explore Three Areas: 

  • Strategy for us and those we lead.
  • Outreach (not necessarily Evangelism) but reaching beyond our normal reach.
  • Caring for the hurting (ourselves and our flock).
  • Lewis and Clark (Sept 14, 1804)—Off the map

Strategy for Leaders: (Quote from Sam Walker, Wall Street Journal, 4/25/20) For business leaders, the coronavirus pandemic has been a baptism in crisis management; an exercise in making gut-wrenching choices, staying calm, projecting confidence and providing comfort. . . Deep down, however, we all know that the real leadership test is yet to come. . . In addition to the staggering human toll, this crisis has upended everything we thought we knew about finance and the global economy and exposed glaring operational weaknesses across business. Early predictions of a “v” shaped recovery have softened to a “u,” or possibly an “l” if we’re not careful. 

  •  Use new sources of information—native Americans. 
    • This is time to expand the shrunken you. 
    • Find new authorities (not pop, but vetted). 
    • Good web sites, journals. 
    • Return to trusted books, mentors. 
    • Most important: “desire to learn.” 


  • Break the problem down into phases.
    • Control what can be controlled. Put the pile of things into buckets.
    • Controlling every thought, worry, idea and planning goes into a bucket. Phase 1: Immediate—defense/survival (3 months) Phase 2: brackish water (survival/ rebuilding) (3-6 months) Phase 3: Rebuilding with a new normal (total offense) (6 months and beyond).They will try to reduce the anxiety in the air by restoring familiar routines, procedures and traditions. The problem is that business, as we knew it, cannot be recovered. It will need to be reinvented (Sam Walker).
  • Begin—step of faith: David with the Amalekites. Don’t fake confidence. Don’t try to lead. Be who you are—a leader. But tell the people what you are going to do. And do it.
  • Just know, that the future will be a new normal. New beginning.


  • Jesus after prayer said we must go to other towns (Mk 1:38). 
    • Vision and values don’t change
    • Methods and practices and audiences do.
  • The fear is we may lose customers, but the hope is that we may reach new people.
  • Yes this virtual world has its limitations, but…
    • There is a John & Charles Wesley (cool miners, a Francis of Assisi (average sinners) , Augustine (Next millennium) , C.S. Lewis out there (unchurched atheists). 

Caring for the Hurting:

  • Jesus was always stopping his busy agenda to listen, eat with and heal. He had compassion—sheep without a shepherd.
  • I believe the delay in opening is going to be significant. At first the adrenaline and excitement but then same old same old.
  • Burnout is reactionary depression not a typical predisposed depression. It is doing the same thing over and over without success or progress.
  • 1⁄4 of people in helping professions live in burnout—depression in the workplace.
  • Hope, moving them from an external to an internal locus of control.


  • Put your own mask on first.
  • Break things down into three phases.
  • Anticipate creatively. Put your creativity to work to try to imagine what phase 3 will look like and work backwards.
  • Try, innovate and pray who you might reach. * Joseph
  • Let your base hits be caring for the hurting

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An Excerpt from Glenn Packiam’s New Book “Worship and the World To Come”

Glenn Packiam (Doctor of Theology and Ministry, Durham) is the associate senior pastor of New Life Church in Colorado Springs, Colorado. He is the songwriter of more than fifty worship songs, including “Your Name” and “Mystery of Faith,” and the author of several books, including Blessed Broken Given: How Your Story Becomes Sacred in the Hands of Jesus and Discover the Mystery of Faith: How Worship Shapes Believing. He is also a visiting fellow at St. John’s College at Durham University and an adjunct professor at Denver Seminary.
Packiam preaches at conferences for pastors and worship leaders and has spoken at Wycliffe Hall at Oxford University, Biola University, Asbury Seminary, Calvin College, and Trinity School for Ministry. He lives in Colorado Springs, Colorado, with his wife, Holly, and their four children.